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Frequently Asked Questions

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at support@puvola.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@puvola.com

Why Brooklinen?

Free theme updates
The smart timer encourages a full 2 minutes brushing time as recommended by dentists.
Free theme updates
The smart timer encourages a full 2 minutes brushing time as recommended by dentists.
Free theme updates
The smart timer encourages a full 2 minutes brushing time as recommended by dentists.
EXPRESS DELIVERY
DHL express delivery worldwide
FREE RETURNS
Free return for 30 days for any order delivered in USA
AVAILABLE CUSTOMER SERVICE
Available via Whatsapp
PAYMENT IN 3X
Take advantage of a payment in 3x without fees from $100 of purchase
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